Billing & Insurance

Manage your account, pay your bill, and access your forms through our patient portal. If you have questions about insurance or billing, you will also find helpful information below.

Insurance We Accept

Bay Radiology accepts most major insurance plans, including:

Aetna

Blue Cross Blue Shield

UnitedHealthcare

Medicare

TRICARE

We do not accept HMO plans, and we do not accept Cigna. Some Medicare Advantage plans, including certain Humana Medicare Advantage plans, may be accepted as out-of-network. Coverage and out-of-pocket costs depend on your specific plan and benefits.

Because insurance plans and networks can change, we recommend confirming your coverage before your appointment.

Billing and Payments

After your exam, your claim is sent to your insurance company. Once your insurance processes the claim, you may receive a statement for any remaining balance. You can view statements and make payments through the patient portal.

If you have questions about a bill or need help understanding your statement, our billing team is here to help.

Contact Our Billing Team

Monday–Friday 7:00 a.m. – 5:00 p.m. (central time)

Closed weekends and some holidays

Phone: 850-747-4900

Email: billing@bayradiology.net

What to Bring to Your Appointment

Please bring a photo ID, your insurance card, and your imaging order or referral if your provider gave you one. Having the correct information helps prevent delays and billing issues.

If you have questions about how to prepare for your visit, you can find more details on our Preparing for Your Visit page.